Help Center

Answers for providers — signup, billing, calendar, documents, files, video, security

Video Guides

Short screen-walkthroughs — watch as new chapters are added

Chapter 1 — Sign up, login & the dashboard

Create your account, log in, and tour the provider dashboard

Chapter 2 — Billing & plans

The 30-day trial, plans, paying, invoices

Chapter 3 — Client join & waiting room

How clients join, consent, admit, and the secure call

Chapter 4 — Calendar & appointments

Create, reschedule, import/export ICS

Chapter 5 — Documents & signatures

Templates, send, client signs, download PDF

Chapter 6 — Secure files & clients

Upload, share link, client views, client registry

Prefer reading? Every topic above is covered in the FAQ below.

Getting Started

Click 'Create Account' on the login page. Enter your name, email, clinic name, and a strong password (12+ characters with a special character). Pick your specialty, then check your email for a verification link. You get a 30-day free trial — the first 3 days need no card, and clients are always free.

Account & Password

Billing & Plans

Calendar

Documents & Signatures

Secure Files

Video & Devices

Security & Privacy

Troubleshooting

Still stuck?

Email support@totuslife.org — we answer within one business day.

Book a demo Contact support